Text and Academic Authors textbooks

The Text and Academic Authors took the text books (that used to be housed in the library) when they left the campus. Unless they found storage space, the books may have been discarded. They are in the phone book: 727-563-0020.

Landscape prints from Microsoft Visio

A student tonight wanted to print 3 landscape pages in Microsoft Visio. She selected landscape on the printer preferences but at the printer (B/W) it just gave her an error message (“please wait”). We discovered in the error message details that it kept saying that the paper tray selection didn’t match the job request. So we had to manually change out the printer tray and then it worked.

We did a test of printing landscape in MS Word and it works with no problem. So it must just be a problem for certain software. I don’t think anything should be changed – just an FYI.

Alumni cards & circulation

From circ:
There seems to be some confusion about Alumni cards and I just want to clear it up. We have worked out an agreement with Kathy Giglio from the alumni association.

The preferred circumstance is if the patron has the current alumni ID. If the patron does not have a current alumni card, we require a letter from the association on official letterhead stating that the person is a member in good standing. We do not accept receipts or receipts from the online form.

Also, we do not add an additional barcode to an outdated USF ID. If the patron does not have the current Alumi card, we issue a temporary SAPL card.

IF they decided to purchase a USF Courtesy card because they want to use the gym or the pool, then they also need the letter from the alumni assoc OR the current alumni card before we can enter the ID number in ALEPH. In that situation it’s a toss between the USF Courtesy ID or the alum card for library use. BUT, if the courtesy ID is expired in ALEPH they need the alum card and/or the note on official letterhead.

Additional input from AV services:
If they pay for an ID and bring the original alum card, they do not need a letter to receive an ID from our office. The official alum card will have an expiration date and therefore a letter would be redundant. If they do pay online or pay at the alum office then yes they need a letter to receive a card from US.

Clearing the cache at a horseshoe computer

Question:
Is there a way to clear the cache on a horseshoe computer—or does it supposedly do it when it shuts down at night? A student inadvertently told the computer to remember her login and password for myspace—then we couldn’t get it out. She was uncomfortable with just leaving it. When I tried to clear the cache it wouldn’t allow it. Is there a way that we can relieve folks mind about this kind of thing?

Answer:
If you turn the computer off and then on again, a new profile is brought from the server, and all old ones are deleted. Since the cache is a part of the profile, it is deleted. Christina has gone from machine to machine to confirm that this is working properly as well.

Wireless troubleshooting

The advanced troubleshooting guide (found on our wireless page at http://www.nelson.usf.edu/systems/wireless.html ) has been amended to also cover the contingency of someone who has had a static IP address configured on their laptop. It used to be that very few people were running wireless in their homes, so this issue was rare. Now that there is widespread wireless use in the home, students may need to alter their default settings in order to use our wireless network, and then put the IP information back so that their laptop will work when they return home.

Step 4 in the guide outlines this process, so that if they cannot reach our wireless network and their IP address is static they can alter it temporarily to use our network.