Just had a student that was quite upset because the “delete history” section of the Internet browser on the horseshoe computers was grayed out and wouldn’t allow her access. She had just been doing her online banking and was concerned that someone could get into her information. Other than the fact that people have to be aware that these are publicly accessible computers, do you have a better answer for her and is there a way to delete the history on a horseshoe computer?
Response:
You should restart the computer in front of her, and when it logs back in show her that there is no history or cache. We make sure that the entire profile is deleted upon restart, so there should be no way for the information to persist. Still, it is the best practice to encourage students not to conduct financial business on the computers, since they are public.
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