Tuesday, October 20, 2009

Read,gov

Published by the Library of Congress. Includes:

Classic Books

Episodic Reading

Author Webcasts

Booklists

Local/Community Resources

Information about, “Book Fairs, Storytelling Festivals and Other Literary Events Across the U.S.A. and Around the World” and One Book Projects (By State or Country). Australia, Canada, and the UK have One Book Projects.

A New Online Book Club: Books and Beyond

Accessible via Facebook. Read.gov offers two RSS feeds or e-mail update lists.

Monday, October 5, 2009

network status/blackboard status

http://www.nelson.usf.edu/systems/status.html

That will take you to a status page for Blackboard and MyUSF.

FAFSA form for Financial Aid

The FAFSA form for Financial Aid must be electronically submitted. Financial Aid is not allowed to accept paper copies. One computer is available for use in the Financial Aid office, but often students end up in our Information Commons to submit the document. The computers in the Library Information Commons are set to display PDF documents in the full version of the Reader, and not through any IE or FireFox Acrobat "plug-in". If not set properly by default to open the full version of Acrobat, articles do not print from library databases (a far more frequent use of Acrobat in our Commons!)

Where to Direct the Student:
The only computer that is set up to allow the form to submit properly is the Reference Desk (Student Use) computer. This computer has a different setting for Acrobat Reader than the computers in the General Information Commons. The setting is changed by opening Acrobat, navigating to the the default preferences (Edit and Preferences) and changing the way PDF's are displayed under the Internet section, by making sure that the checkbox for "display in browser" is checked. this setting can be changed by the end user, so you may have to reset this if not set properly.

Other Issues:
If a student leaves any field blank on the form, the form can not be submitted. According to Erin, there are two fields in particular that appear to be problematic; the student has to enter a zero or an “NA” if the questions do not apply. They may not leave any field blank. She said that although the students are told this, there are always some who do not pay attention to this detail. Erin said that it is printed in red even but some still goof.

Tuesday, September 29, 2009

H1N1 student information

Web sites for student information on H1N1:

http://www.stpt.usf.edu/h1n1/providers.htm
http://www.stpt.usf.edu/h1n1/index.htm




Friday, September 25, 2009

Hotspot wireless connections

Just had a call from a non-student asking about wireless access in the library. When I told him he had to be a USF student he asked if he was allowed to use his own “hotspot” wireless connection via Verizon in the library. I’ve never heard of getting in that way. Would it interfere with our wireless?

Systems response:

He would need to be sure that it is locked down properly, and running on a channel that does not interfere with ours. Since it would be impossible to regulate this effectively, I would tell him that he needs to go outside of the library to use it, such as on the breezeway. If we begin to allow this technology, it will interfere with student use of our wireless eventually, even if not on this occasion. It really depends upon how it is set up, which we cannot control.

Thursday, September 24, 2009

Troubleshooting the microform reader/printer

Some suggested tips for the microform reader/printer:

Blue screen of death – turn PC off and on again (and be sure fiche machine is turned ON before turning PC back on again).

Black/blank screen within scanning software – check autoexposure buttons on the fiche machine itself; then hit file/scan to page again to test.

Word Files that are "read only"

We are getting an increasing number of students who pull up a file and get the message that it is “read only” Seems to be occurring mostly (or entirely) on Word documents. Berrie needs additional information to try to diagnose what is going on.

If you have one of these come up, please try to note:
The file type (word, excel, etc)
How the student retrieved the document (did they pull it up from email, from a thumb drive, etc)
The number of the machine that they are using
The model of the thumb drive that they are using (to see if the problems relate to a particular type of thumb drive)