Adding money to ID for printing in the computer lab

The web site where students may add money to their ID card is:

https://usfweb3.usf.edu/bullbucks/

Landscape prints from Microsoft Visio

A student tonight wanted to print 3 landscape pages in Microsoft Visio. She selected landscape on the printer preferences but at the printer (B/W) it just gave her an error message (“please wait”). We discovered in the error message details that it kept saying that the paper tray selection didn’t match the job request. So we had to manually change out the printer tray and then it worked.

We did a test of printing landscape in MS Word and it works with no problem. So it must just be a problem for certain software. I don’t think anything should be changed – just an FYI.