USF-GOLD

From the Poynter Library Systems Department knowledge base: USF-GOLD

Please note that configuring the settings for any encrypted wireless network is inherently more difficult than an open/unencrypted network. As such, configuring USF-GOLD is more difficult and time consuming than just using the existing USF network. Documentation is available at https://www.net.usf.edu/wireless/USF-GOLD/instructions.php - It will take you step-by-step through the configuration. Information Technology help desk (813-974-1222) is available to help with any problems you might encounter.

Configuration instructions for USF-GOLD, per device and platform:

Windows 7 & Vista https://www.net.usf.edu/wireless/USF-GOLD/vista-gui.php
Windows XP https://www.net.usf.edu/wireless/USF-GOLD/windows-gui.php
Mac OS X https://www.net.usf.edu/wireless/USF-GOLD/mac-gui-10.4.php
iPhones and SmartPhones https://www.net.usf.edu/wireless/USF-GOLD/iphone-gui.php
Symbian 60 devices https://www.net.usf.edu/wireless/USF-GOLD/symbian60.php

Configuring wireless using MS Vista

If the student registers for the wireless directly on their laptop, it should find the mac address automatically.

If the student isn’t able to connect to the USF registration page, go to their network connectivity site and set up a connection to the USF network.

IF you have tried both of these steps and it still isn't working...

To find mac adapter addresses In Vista:

Go to
All Programs
Accessories
Command Prompt
In the command prompt box type: cmd
Then type: Ipconfig /all
and note the physical address.

Wireless troubleshooting

The advanced troubleshooting guide (found on our wireless page at http://www.nelson.usf.edu/systems/wireless.html ) has been amended to also cover the contingency of someone who has had a static IP address configured on their laptop. It used to be that very few people were running wireless in their homes, so this issue was rare. Now that there is widespread wireless use in the home, students may need to alter their default settings in order to use our wireless network, and then put the IP information back so that their laptop will work when they return home.

Step 4 in the guide outlines this process, so that if they cannot reach our wireless network and their IP address is static they can alter it temporarily to use our network.

Wireless printing

Question:

There apparently is wireless access to a color printer in the computer lab, and another in the college of business. For folks using Photoshop, they could theoretically print to one of these two color printers, correct? If folks ask us about color printing, should we tell them bout the wireless access?

Berrie's reply:

Yes, theoretically (it has not been tested), and only for wireless users who bring their own laptops, not through our Macs or PCs in the horseshoe. I would suggest that you tell users to visit those facilities, since they will have to go there anyway to release the print jobs.