Berrie investigated a financial form that students thought had to be submited online. The form in question was to be printed and sent, but was misleading in that it requested a typed added sheet. Financial aid has a computer that they allow students to use. The FA staff gave some helpful advice - if you scroll to the bottom of the form you will see a “submit” button if it needs to be submitted online. All others should be printed.
The second computer at Reference is able to submit the online forms without incident, the other computers in the Info Commons are not set to process the form. This is due to the fact that the library's priority is to facilitate library database printing over the Financial Aid forms, which require different settings.
This information is also availabel at the Poynter Technical support site @ http://www.usfspdl.org/support/
Showing posts with label online submission. Show all posts
Showing posts with label online submission. Show all posts
Tuesday, February 2, 2010
Monday, January 7, 2008
Paying Online Tuition
If a student gets the message “page not found” when trying to pay his tuition online with a debit card, there could be two possibilities:
1. The page is down – Steve Allen in Tampa is responsible for this page (974-8803). The student may call and see if there are any system problems.
2. Some debit cards have a limit on how much you can pay at one time, and tuition is possibly over that limit. The student will have to verify their debit card limitations, if any.
According to a big sign up by the Cashier's office, students using "Bank cards" must use this online system. Do not know if "bank cards" applies to credit cards as well but debit cards are definite.
1. The page is down – Steve Allen in Tampa is responsible for this page (974-8803). The student may call and see if there are any system problems.
2. Some debit cards have a limit on how much you can pay at one time, and tuition is possibly over that limit. The student will have to verify their debit card limitations, if any.
According to a big sign up by the Cashier's office, students using "Bank cards" must use this online system. Do not know if "bank cards" applies to credit cards as well but debit cards are definite.
Friday, September 7, 2007
Online submission of PDF files
Poynter computers open all PDF documents with Acrobat (the full version). In order to work with a form that needs to be submitted electronically, the backup computer at reference and the two end computers in the horsehoe have been set to open PDF from within the browser. Students who need to submit this form (FTIC First Time in College) can now do so. Please note that you may have a problem printing from PDF’s to the Ricoh machines. If you do please save them and then reopen then in Acrobat Reader.
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